Fire and life safety inspections are a matter of great importance. An effective inspection and proper service work can be the difference between happy, health, and safe customers, and customers who may find themselves without a home or business–or worse. According to research conducted by the National Fire Protection Agency (NFPA), the number of fires that resulted in bodily harm to residents “was 81% lower in homes with [sprinkler systems] than in homes with no AES.”
Part of doing a great job in fire protection means knowing where your technicians are and what their availability is; it’s about knowing what inspections need to be completed and when. Ultimately, you have to be able to relay this information reliably between people in the field, people in the office, and your customers.
However diligent your employees are, the opportunity for miscommunication is always present. Thankfully, the team at Inspect Point is here with software to help keep your fire inspection business running smoothly, eliminating miscommunications as much as possible. Keep all the information you need in one convenient place using Inspect Point’s software, so you can eliminate the guesswork and work as efficiently as possible.
Managing in Real-Time
With Inspect Point, you back-office staff and your in-field technicians have access to a comprehensive, connected platform. Inspect Point is a cloud-based software, meaning there’s no need to download anything to your computer in the office. You can access your data on Inspect Point from any web browser, anytime. Even better, Inspect Point’s mobile app does not require a wifi connection to complete inspections, meaning your workers have access to everything they need to generate reports, take signatures and get the ball moving before they leave the inspection site and no matter where they are. They simply send everything back to the office when they’re able to regain an Internet connection.
We prioritize ease of use across our platform, and to make it even easier, you can find step-by-step instructions on our Youtube channel that walk through how to use the computer application as well as how to navigate and operate the mobile application. Plus, our customer success team is always ready to provide support and guidance so your business can get the most out of the solution.
With Inspect Point, you can keep track of every part of your business, no matter how small, so you can ensure everything flows as efficiently as possible.
Real-Time Status Updates
You can’t have your eyes on everything all the time, but our fire inspection software enhances visibility into your business, from big picture strategy to day-to-day operations. With Inspect Point’s easy-to-use interface and comprehensive dashboard, you can effortlessly see the individual pieces of your business in real-time and manage the different facets of your fire protection company. Real-time status updates allow visibility into your workers, your customers, and your projects as they’re being completed.
Locate your workers in real-time, and determine where they need to be (even months in advance) with state-of-the-art scheduling technology. You can set recurring inspection dates to ensure nothing falls through the cracks and enhance customer communication and expectations. Instant visibility into the location of your technicians makes responding to an emergency service request that much easier, too.
Inspect Point’s software lets you see any gaps in your technicians’ schedules so you can dispatch them efficiently. No need to worry about anyone missing an important fire inspection because you always know where your workers are–and they always know where they need to be.
Our solution gives you a bird’s eye view of your company through an easy-to-use program on a device you are already familiar with. How much simpler could it be? Especially with Inspect Point’s help desk that takes you through every aspect of the software and how you can use it most efficiently in the office and the field.
Real-Time Communication
Your field technicians can use Inspect Point’s mobile app to update their progress on a fire inspection and instantly generate reports. Technicians go through a checklist in the app as they complete the inspection step-by-step, ensuring no stone is left unturned. They can even use their iPads to take photos of deficiencies to include them in the report.
Additionally, technicians can use Inspect Point to generate proposals and collect signatures on the spot from customers. The report is sent back to the office and processed immediately to allow office staff to begin ordering parts and dispatching technicians without having for the manually processed paperwork. The results? Less downtime, higher productivity, and a better bottom line–that means more money in your wallet.
From the backend module, you have access to reports that are in the process of being completed, reports that have already been completed, and ones to be completed in the future. Using the Calendar tab, you can get an overview of each day’s schedule. Plus, you’ll also be able to see which technician will perform each inspection and how often inspections will recur. You can also easily see which inspections have urgent deficiencies that need immediate attention.
Project Management in a Web-Based World
Technology has changed our lives in so many ways. One of the most profound changes is in the way we communicate and how quickly we do it. Face-to-face meetings, for better or worse, have become less frequent, and remote communication has become increasingly accessible and common.
Your ability to manage your fire protection business is no longer limited by time and space. With Inspect Point, you can easily manage every facet of your company from your office computer. Because our solution is a cloud-based app, you can even access it at home.
So take advantage of our fire inspection software to make your company more efficient. Reduce the stress of running your business with Inspect Point’s revolutionary web and mobile apps.
